FAQ
YHere you can see the problems you have encountered
Q1
How can I get samples?
a. Samples without customization are free, but the shipping cost is on your side.
b. If you want to get customized samples, such as customizing the logo and color on the bottles, both sample fee and shipping cost are needed.
Q2
Do you support customization?
We accept customer customization, such as silk screen printing, hot stamping, decal, etc. Just send us the pdf or source file of your design, and we can customize it for you.
Q3
How can I place the order?
First, we can send you samples to test the product's quality.
Second, if you are satisfied with our products and decide to place an order, we'll arrange production after receiving the deposit, and arrange to ship out the goods after receiving the balance of the order.
Finally, we'll send you the shipping documents or tracking number after shipping out your goods.
Q4
What are your products' advantages?
a. We are a manufacturer, and we have competitive prices,
b. We can control quality and lead time directly.
c. Good aftersale service. We'll send you new products for the replacement of the defective products.
Q5
What's your payment term?
30% deposit in advance, and pay for the balance 70% before shipment
How about the shipping?
It mainly depends on the customer's choice. We can deliver the goods by air, by sea, by truck, and by railway, etc. The shipping costs are different according to the shipping methods. If you need the goods urgently, we can deliver by air. We'll recommend suitable shipping methods to you according to your needs.